Launching a Digital Bank in Record Time in Taiwan - Rolled out MVP in 8 months

One of the prominent banks in Taiwan wanted to build a digital bank that would disrupt the market. This was a huge ask as we needed to change the way of working within the bank to a rapid iterative one. The bank wanted to become more outcome-driven which was fueled by early feedback and customer-centric product development design.

Challenges

These are the challenges that we were facing

Team Alignment

Aligning the entire team to a common purpose

Tight Timelines

Tight timelines and high delivery pressure

Reputation Risk

High Reputation risk if the launch did not go right

Agile Leadership

Getting the initial buy-in from leadership, as they were new to agile

Effective Communication

Establishing effective communication channels within the org and vendor partners

Solutions

Solutions that have been provided

Agile Principles

Worked with the team to bring them up to establish the “Way of Working” based on Agile principles

Efficient Delivery

Integrated the delivery process with the vendor partners, working as a Single Team, till ”Go-Live”

Adaptive Planning

Adaptive Planning to maximize business value while working with constraints

Adaptive Planning

Adaptive Planning to maximize business value while working with constraints

Outcomes

Key outcomes from the project

MVP of product rolled out within 8 months

Successfully captured the market and continues to be one of the top apps in the Taiwan market

Enabled effective communications for early feedback to establish business value

Built a working relationship with the vendor partner based on agile tenets of working

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