Case Study
Launching a Digital Bank in Record Time in Taiwan - Rolled out MVP in 8 months
Project Overview
One of the prominent banks in Taiwan wanted to build a digital bank that would disrupt the market. This was a huge ask as we needed to change the way of working within the bank to a rapid iterative one. The bank wanted to become more outcome-driven which was fueled by early feedback and customer-centric product development design.
Challenges
Aligning the entire team to a common purpose
Tight timelines and high delivery pressure
High Reputation risk if the launch did not go right
Getting the initial buy-in from leadership, as they were new to agile
Establishing effective communication channels within the org and vendor partners
Outcomes
1
MVP of product rolled out within 8 months
2
Successfully captured the market and continues to be one of the top apps in the Taiwan market
3
Enabled effective communications for early feedback to establish business value
4
Built a working relationship with the vendor partner based on agile tenets of working
Solutions Provided
1
Worked with the team to bring them up to establish the “Way of Working” based on Agile principles
2
Integrated the delivery process with the vendor partners, working as a Single Team, till ”Go-Live”
3
Adaptive Planning to maximize business value while working with constraints
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