We practice what we preach when we adopt the PDCA approach across all our engagements. We believe that while there are definitely patterns that we see across all our engagements, every situation is still unique and there is no “One size fits all”.
PDCA or what is also known as the Plan-Do-Check-Act cycle, was formulated by Dr. Edwards Deming in 1950. This is based on the concept of Continuous Feedback or Double Loop Learning. Inspired by this, our approach is as detailed below –